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Telepractice resources

We are seeking to support service providers to make the most of digital technologies in delivering parenting support. This curated list of high-quality resources, developed in Australia and internationally, will be updated as new resources are identified or produced that meet the criteria for inclusion.

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Resources have been grouped into six categories, as listed below. Click on ‘Show all’ to see all resources, or click on the category to see relevant resources.

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A focus on wellbeing

Length: 15-minute video

  • Planning and resourcing
  • Video
  • PDF

A video which explains some of the impacts on staff of using telepractice and how organisations can support staff wellbeing and performance. Hosted by Karitane.

Measures of success

Length: 15-minute video

  • Planning and resourcing
  • Video
  • PDF

A video which discusses how organisations can capture data that will help them tell the story of telepractice and inform continuing improvement. Hosted by Karitane.

Adapting service models

Length: 10-minute video

  • Planning and resourcing
  • Video
  • PDF

A video which provides direction to organisations making decisions about how to implement telepractice, and changes that may need to be considered. Hosted by Karitane.

Organisational readiness for telepractice

Length: 15-minute video

  • Planning and resourcing
  • Video
  • PDF

A video that presents a range of considerations to reduce barriers and increase uptake of telepractice within organisations. Hosted by Karitane.

Motivating teams to embrace telepractice

Length: 14-minute video

  • Planning and resourcing
  • Video
  • PDF

A video which talks through various ways of supporting telepractice implementation within an organisation. Hosted by Karitane.

Supporting a remote workforce

Length: 16-minute video

  • Planning and resourcing
  • Video
  • PDF

A video that covers how to manage a team that is working online, including building connection among team members and using supervision effectively. Hosted by Karitane.

Building capacity in teams

Length: 8-minute video

  • Planning and resourcing
  • Video
  • PDF

A video that discusses some considerations for managers and teams in continuing to develop staff skills, when working in a telepractice context. Hosted by Karitane.

What families need to know about telepractice

Length: 2-page document

  • Getting started with telepractice
  • Working with families and children
  • PDF

A PDF that describes the skills and practices a practitioner should apply to build and maintain effective working relationships with families.

Building partnerships with families over telepractice

Length: 7-minute video

  • Working with families and children
  • Video
  • PDF

A video that describes the skills and practices a practitioner should apply to build and maintain effective working relationships with families. Hosted by Karitane.

Reengaging disengaged clients

Length: 11-minute video

  • Building your telepractice skillset
  • Video
  • PDF

A video that describes ways practitioners can respond when families show reduced engagement with telepractice services. Hosted by Karitane.

Ways of working

Length: 9-minute video

  • Getting started with telepractice
  • Video
  • PDF

A video that explains some key adaptations to apply when working by telepractice. It also includes a sheet with information that can be provided to families. Hosted by Karitane.

Beginning and ending a session

Length: Two 10-minute videos

  • Building your telepractice skillset
  • Video
  • PDF

Two brief videos explaining how to keep telepractice participants engaged by focusing on two critical points for relationship building – beginning and ending sessions. Hosted by Karitane.

Communicating over digital platforms

Length: 8-minute video

  • Building your telepractice skillset
  • Video
  • PDF

A video explaining key ideas for applying communication skills to telepractice. Hosted by Karitane.

Virtual Home Visiting Strategies that Support all Children and Families

Length: 55 minutes

  • Working with families and children
  • Webinar

A webinar for practitioners conducting virtual home visits with children and families.

Client-centred telepractice in community services

Length: 5-minute read

  • Getting started with telepractice
  • Article

An article providing practitioners with insight into client perspectives of telepractice.

Using the SS-OO-PP-RR: Guiding Home Visiting during the COVID-19 Pandemic

Length: 13 minutes

  • Getting started with telepractice
  • Video

A discussion between three specialists about using a ‘SS-OO-PP-RR’ framework to guide home visits, that can be used in both face-to-face visits and telepractice sessions.

How to do a high-quality virtual consultation

Length: 1 page

  • Getting started with telepractice
  • PDF

A document produced by the Australian College of Rural and Remote Medicine, useful for practitioners utilising telepractice for consultations with patients.

10 Strategies for engaging parents during tele intervention

Length: 4.5-minute read

  • Working with families and children
  • Building your telepractice skillset
  • Article

A publication by Early Intervention Strategies for Success with strategies for early intervention therapists to engage with a parent or caregiver via telepractice, to create the best outcomes for parent and child.

Who might be suited to telepractice services and programs, and under what circumstances?

Length: 5-page digital form

  • Getting started with telepractice
  • Building your telepractice skillset
  • Form

A form developed by Parenting Research Centre that can be used to help guide practitioners in negotiating with a client about whether telepractice is a preferred or viable option.

Tips for Early Intervention Telepractice

Length: 3-minute read

  • Working with families and children
  • Article

An article published by Thera Platform exploring how practitioners working with children can establish rapport at the beginning of a telepractice session.

Telepractice – a family guide and resource (Plumtree)

Length: 16 pages

  • Getting started with telepractice
  • Building your telepractice skillset
  • Document

A guide published by Plumtree including various short videos (ranging from 1-5 minutes) of parent and practitioner experiences using telepractice.

Online Speech Therapy (with guest Leanne Sherred)

Length: 46 minutes

  • Working with families and children
  • Building your telepractice skillset
  • Podcast

A podcast episode discussing the pros and cons of online speech therapy sessions for children with special needs.

Coaching Parents on Feeding Techniques via Telepractice

Length: 6 minute-read

  • Building your telepractice skillset
  • Article

In this article published by the American Speech-Language-Hearing Association, a Speech Language Pathologist outlines her experiences with moving to telepractice and the techniques she has used to adapt her practice.

The Case for Telepractice: Should Hanen programs be offered to families online?

Length: 4 pages

  • Effectiveness of telepractice
  • Building your telepractice skillset
  • Article

This is a publication by The Hanen Centre for early childhood educators and therapists, providing insight into the uses of virtual technology in clinical practice. It presents adaptations that can be made to best yield success in telepractice.

Sharpening your telepractice tools

Length: 30 mins

  • Working with families and children
  • Building your telepractice skillset
  • Video

Webinar by Reimagine Australia that explores methods for early childhood intervention practitioners to improve their practice when delivering services virtually.

Supporting children and families through telehealth

Length: 30 mins

  • Getting started with telepractice
  • Working with families and children
  • Podcast

An occupational therapist shares her experience of delivering telehealth services. This Emerging Minds podcast episode explores how to maximise ...

Family time – tips for using video chats 

Length: 2 pages

  • Working with families and children
  • PDF

A two-page PDF by the University of Sydney with recommendations for communicating with children via video chats.

I can parent too! Engaging virtually with families

Length: 60 mins

  • Building your telepractice skillset
  • Webinar

Released by the USA-based Rapid Response Virtual Home Visiting collaborative and intended for family support professionals who work with parents with learning difficulties.

Telepractice Myths

Length: 7 mins

  • Effectiveness of telepractice
  • Webinar

A webinar that can be used by allied health therapists. It is a presentation of practical findings from a research study undertaken by the University of Sydney and Therapy Connect to bust myths about telepractice and shows the experiences of different therapists with virtual conferences.

Telepractice Guidelines for Early Childhood Intervention

Length: 20 pages

  • Recommended approaches
  • Article

Prepared by ECIA for early childhood intervention practitioners, this guideline is intended to clearly outline the main principles practitioners should adopt to deliver quality telepractice to the children and families they work with, including case examples from parents and therapists.

Helping children in care stay in contact with their birth families during COVID-19

Length: 4.5 minute-read

  • Building your telepractice skillset
  • Article

A short article published by AIFS (Australian Institute of Family Services) intended for out-of-home care caseworkers.

Telepractice for early childhood intervention practitioners

Length: 26 pages

  • Getting started with telepractice
  • Effectiveness of telepractice
  • Recommended approaches
  • Article

A guide created by Reimagine Australia (formerly Early Childhood Intervention Australia) which outlines how to plan, undertake and follow up consultations with parents and their children through telepractice.

A practical guide to working with children and families through Telehealth

Length: 10 mins watching, 5 mins reading

  • Recommended approaches
  • Working with families and children
  • Article

A video and text guide by Emerging Minds for intended use by practitioners working with children and families. It provides insight into how to prepare and conduct a session via telepractice.

Digital Capabilities Statement for Social Workers

Length: 5-10 mins each

  • Recommended approaches
  • Article

British Association of Social Workers Webpage that links to various sections that indicate how and why social workers should develop skills in telepractice.

COVID-19 and early intervention: Evidence, challenges and risks relating to virtual and digital delivery

Length: 54 pages

  • Effectiveness of telepractice
  • PDF

A review from Early Intervention Foundation which provides insight into the evidence for various telepractice approaches.


Criteria for inclusion

Each resource has fully satisfied the first two essential criteria, and achieved a total score of at least three points across the desirable criteria (with a rating of ‘absent’ earning 0 points, ‘partially met’ earning 1 point and ‘fully met’ earning 2 points).

  • Essential
    The resource is highly relevant to practitioners in the family services sector
    The resource has applicability beyond the immediate necessity for adaptations in response to COVID-19.
  • Desirable
    The resource is clear, succinct and actionable
    The resource is reliable (ie. cites evidence and/or is from a reputable source)
    The messaging is consistent with effective framing regarding children and parenting.
Supported by the Victorian Government Department of Families, Fairness and Housing.
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