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Giving families a helping hand
Before you start an online session, it’s important to first determine whether your client is an appropriate candidate for telepractice. Once this has been confirmed, a case planning discussion should take place, which involves conversations between you and the client about:
- what you both hope to achieve through the virtual sessions
- the potential benefits and limitations of telepractice
- the modality most appropriate for you and your client.
To help with this, we have developed a form to guide your discussions with families to inform this decision.
Helping families get ready for telepractice
Once the case planning has happened, you are ready to prepare your client for their first online video session. The guide below will help you prepare a client, and highlight any aspects that may make the consultation difficult, so that alternative options can be explored.
At some stage before the telepractice session (e.g. the day before or the morning of the session), complete the checks with your client. The Setting up guide includes examples and wording suggestions you can use. The checks can be done in whatever format suits you, e.g. a phone call or via a series of text messages/emails.
This guide is intended as an example only. Further discussion with your client is recommended to best meet any needs that arise. You will need to apply your organisation’s consent processes.