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Telehealth resources and tips

Length: 3 pages

Practices to complete prior to a virtual session and in the follow-up. By NSW Rural Doctors Network.

Using telepractice to deliver early intervention for children with hearing loss

Length: 1-hour webinar

A webinar by eLume Online Therapy discussing the use of telepractice by practitioners.

Telepractice: Telepractice basics for SLPs

Length: 6-minute read

A webpage exploring the various considerations to make when introducing virtual delivery to your practice.

The use of telepractice in family and relationship services: A focus group exploration

Length: 28 pages

Report by Family and Relationship Services Australia (FRSA) that outlines research findings about the use and experiences of telepractice in the sector. 

Covid-19 tips — building rapport with youth via telehealth

Length: 3 pages

Tips for setting the scene for telehealth, introducing telehealth, building rapport and keeping kids engaged.

A healthy balance — hybrid virtual care models for optimal patient experience

Length: 43 pages

An introduction to hybrid care models and key economic, human and technoogical considerations, and well as relevant resources.

How to plan and conduct telehealth sessions with children and their families

Length: 50 pages

Document by the World Health Organization provides practical advice on organising telehealth consultations with infants, children, adolescents and their carergivers or families.

The use of telepractice in the family and relationship services sector

Length: 23 pages

A document by AIFS about the evidence supporting telepractice in the relationship and family services sector and the implications of this for practice.

Telepractice preparedness checklist, informed consent form and evaluation Form

Length: Multi-page website

A website hosting a range of telepractice resources including preparedness checklist, informed consent form and evaluation form.

Strategies to virtually support and engage families of young children during COVID-19 (and beyond)

Length: 20 pages

Document by Child Trends that outlines research outcomes for assisting caregivers and teachers in engaging parents virtually.

Quick guide to getting started with telehealth in primary care

Length: 2 pages

A document by ACRRM including key points for getting started with telehealth, with links to further information.


Length: Multi-page website

A website hosting a range of resources on using telepractice, including documents, videos and podcasts, from the NDIS commission.

A focus on wellbeing

Length: 15-minute video

A video which explains some of the impacts on staff of using telepractice and how organisations can support staff wellbeing and performance. Hosted by Karitane.

Measures of success

Length: 15-minute video

A video which discusses how organisations can capture data that will help them tell the story of telepractice and inform continuing improvement. Hosted by Karitane.

Adapting service models

Length: 10-minute video

A video which provides direction to organisations making decisions about how to implement telepractice, and changes that may need to be considered. Hosted by Karitane.

Organisational readiness for telepractice

Length: 15-minute video

A video that presents a range of considerations to reduce barriers and increase uptake of telepractice within organisations. Hosted by Karitane.

Motivating teams to embrace telepractice

Length: 14-minute video

A video which talks through various ways of supporting telepractice implementation within an organisation. Hosted by Karitane.

Supporting a remote workforce

Length: 16-minute video

A video that covers how to manage a team that is working online, including building connection among team members and using supervision effectively. Hosted by Karitane.

Building capacity in teams

Length: 8-minute video

A video that discusses some considerations for managers and teams in continuing to develop staff skills, when working in a telepractice context. Hosted by Karitane.

What families need to know about telepractice

Length: 2-page document

A PDF that describes the skills and practices a practitioner should apply to build and maintain effective working relationships with families.

Building partnerships with families over telepractice

Length: 7-minute video

A video that describes the skills and practices a practitioner should apply to build and maintain effective working relationships with families. Hosted by Karitane.

Reengaging disengaged clients

Length: 11-minute video

A video that describes ways practitioners can respond when families show reduced engagement with telepractice services. Hosted by Karitane.

Ways of working

Length: 9-minute video

A video that explains some key adaptations to apply when working by telepractice. It also includes a sheet with information that can be provided to families. Hosted by Karitane.

Beginning and ending a session

Length: Two 10-minute videos

Two brief videos explaining how to keep telepractice participants engaged by focusing on two critical points for relationship building – beginning and ending sessions. Hosted by Karitane.

Communicating over digital platforms

Length: 8-minute video

A video explaining key ideas for applying communication skills to telepractice. Hosted by Karitane.

Virtual home visiting strategies

Length: 55 minutes

A webinar for practitioners conducting virtual home visits with children and families.

Client-centred telepractice in community services

Length: 5-minute read

An article providing practitioners with insight into client perspectives of telepractice.

Using the SS-OO-PP-RR: Guiding home visiting during the COVID-19 pandemic

Length: 13 minutes

A discussion between three specialists about using a ‘SS-OO-PP-RR’ framework to guide home visits, that can be used in both face-to-face visits and telepractice sessions.

How to do a high-quality virtual consultation

Length: 1 page

A document produced by the Australian College of Rural and Remote Medicine, useful for practitioners utilising telepractice for consultations with patients.

10 Strategies for engaging parents during tele intervention

Length: 4.5-minute read

A publication by Early Intervention Strategies for Success with strategies for early intervention therapists to engage with a parent or caregiver via telepractice, to create the best outcomes for parent and child.

Who might be suited to telepractice services and programs, and under what circumstances?

Length: 5-page digital form

A form developed by Parenting Research Centre that can be used to help guide practitioners in negotiating with a client about whether telepractice is a preferred or viable option.

Tips for early intervention telepractice

Length: 3-minute read

An article published by Thera Platform exploring how practitioners working with children can establish rapport at the beginning of a telepractice session.

Telepractice — a family guide and resource (Plumtree)

Length: 16 pages

A guide published by Plumtree including various short videos (ranging from 1-5 minutes) of parent and practitioner experiences using telepractice.

Online speech therapy (with guest Leanne Sherred)

Length: 46 minutes

A podcast episode discussing the pros and cons of online speech therapy sessions for children with special needs.

Coaching parents on feeding techniques via telepractice

Length: 6 minute-read

Techniques used by a speech-language pathologist to adapt practice.

The case for telepractice: Should Hanen programs be offered to families online?

Length: 4 pages

This is a publication by The Hanen Centre for early childhood educators and therapists, providing insight into the uses of virtual technology in clinical practice. It presents adaptations that can be made to best yield success in telepractice.

Sharpening your telepractice tools

Length: 30 mins

Webinar by Reimagine Australia that explores methods for early childhood intervention practitioners to improve their practice when delivering services virtually.

Supporting children and families through telehealth

Length: 30 mins

An occupational therapist shares her experience of delivering telehealth services. This Emerging Minds podcast episode explores how to maximise ...

Family time — tips for using video chats 

Length: 2 pages

A two-page PDF by the University of Sydney with recommendations for communicating with children via video chats.

I can parent too! Engaging virtually with families

Length: 60 mins

Released by the USA-based Rapid Response Virtual Home Visiting collaborative and intended for family support professionals who work with parents with learning difficulties.

Telepractice myths

Length: 7 mins

A webinar that can be used by allied health therapists. It is a presentation of practical findings from a research study undertaken by the University of Sydney and Therapy Connect to bust myths about telepractice and shows the experiences of different therapists with virtual conferences.

Telepractice guidelines for early childhood intervention

Length: 20 pages

A guideline for early childhood intervention practitioners on the main principles practitioners should adopt to deliver quality telepractice to children and families they work with.

Helping children in care stay in contact with their birth families during COVID-19

Length: 4.5 minute-read

A short article published by AIFS (Australian Institute of Family Services) intended for out-of-home care caseworkers.

Telepractice for early childhood intervention practitioners

Length: 26 pages

A guide created by Reimagine Australia (formerly Early Childhood Intervention Australia) which outlines how to plan, undertake and follow up consultations with parents and their children through telepractice.

A practical guide to working with children and families through telehealth

Length: 10 mins watching, 5 mins reading

A video and text guide by Emerging Minds for intended use by practitioners working with children and families. It provides insight into how to prepare and conduct a session via telepractice.

Digital capabilities statement for social workers

Length: 5-10 mins each

British Association of Social Workers Webpage that links to various sections that indicate how and why social workers should develop skills in telepractice.

COVID-19 and early intervention: Evidence, challenges and risks relating to virtual and digital delivery

Length: 54 pages

A review from Early Intervention Foundation which provides insight into the evidence for various telepractice approaches.

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